Hosting with intention because quality experiences always come first
Hosting with intention because quality experiences always come first
If there’s one thing short-term rental (STR) hosts learn quickly, it’s that the unexpected always happens, and usually when a guest is occupying the property. From surprise snowstorms to region-wide power outages, being prepared can make the difference between a calm,…
Losing your Superhost badge can feel a little like being dumped via email. One day, you’re proudly wearing that orange badge, and the next, Airbnb’s quarterly assessment quietly erases it, leaving you wondering what went wrong. But here’s the truth:…
If you’ve ever wondered whether earning that little orange Superhost badge on Airbnb is worth the fuss, you’re not alone. Hosts obsess over the criteria: response rate, high ratings, low cancellations, enough stays, because the promise is alluring: better visibility,…
One of the most common challenges short-term rental (STR) hosts face isn’t inside the property, it’s outside. Neighbors. Even if your guests are respectful, friendly, and simply enjoying a backyard BBQ, it can feel disruptive to neighbors who aren’t used…
Let’s be honest: nobody gets excited about more rules. When you hear “permit requirements,” it can feel like one more hoop to jump through before you can welcome your first guest. But here’s the good news: permits aren’t just red…
Hosting guests in a short-term rental (STR) can be incredibly rewarding, and let’s be real: no matter how polished your listing looks or how thoughtful your amenities are, complaints will happen. Sometimes it’s a genuine oversight. Sometimes it’s out of…
If you’re thinking about welcoming longer-stay guests, those booking for two weeks or more, and especially 28+ nights, there’s huge upside: higher occupancy, fewer turnovers, and more predictable revenue. There are also new expectations and a few legal considerations you…
Becoming a short-term rental host can be incredibly rewarding, and getting started comes with its fair share of challenges. I’ve been there myself, navigating the learning curve while always striving to create five-star stays for my guests. Whether you’re dreaming…
Starting out as a new host on Airbnb or VRBO can feel like shouting into the void. You’ve poured time, money, and love into getting your property ready… but you’re stuck staring at a listing with zero reviews. And as…
Whether you’re just starting out or you’ve hosted dozens of stays, managing a short-term rental (STR) comes with a steep learning curve. Hosts wear many hats: cleaning coordinator, guest services, repair manager, and sometimes, conflict resolution expert. To help you…
More than a handful of times I’ve had to play detective after receiving a message from a guest who was expressing some sort of dissatisfaction. It’s disheartening when we try to keep track of every detail and make sure every…
As a short-term rental host, it’s easy to focus on what to provide: stylish decor, a stocked kitchen, thoughtful extras, but just as important is what you shouldn’t leave in your Airbnb. Keeping your rental free from risky or high-maintenance…
When it comes to stocking a short-term rental kitchen, one of the most debated topics between hosts and guests is this: should condiments be left in the fridge? From ketchup packets to open jars of mayo, the line between helpful…
As short-term rental hosts, we quickly learn that no two guests are alike, and that includes the furry (or feathered, or scaly) ones they might bring with them. From playful pups to surprise ferrets, hosting guests with pets can be…
1. Jenna – “They threatened a bad review unless I refunded the whole stay.” Jenna runs a cozy two-bedroom lake house listed on both Airbnb and Vrbo. Last summer, she received a booking from a guest who messaged immediately upon…
We’ve gathered feedback from across the internet to share some of the behind-the-scenes happenings from professional cleaner’s experiences. Read on to find out what our cleaning partners have to say, and how we as hosts can proactively make their jobs…