Top 20 Quick Tips for STR Success
Whether you’re just starting out or looking to elevate your guest experience, these 20 tips will help you succeed as a short-term rental owner and/or host. From first impressions to final checkouts, each of these ideas is designed to boost your reviews, efficiency, and overall peace of mind.
1. Create a Standout Listing
Use high-quality photos, a clear title, and a detailed description that highlights what makes your space unique.
- Remember to add descriptions to each of your photos.
2. Be Honest in Your Description
Set realistic expectations. Guests appreciate transparency more than surprises.
- Be mindful of word choices! Check out this handy guide.
3. Optimize Your Pricing
Use dynamic pricing tools like Pricelabs, Wheelhouse, or Airbnb’s Smart Pricing to stay competitive.
4. Keep It Clean
Cleanliness is non-negotiable. Hire a professional cleaner if possible and check their work regularly.
5. Offer Self-Check-In
Keyless entry or lockboxes give guests flexibility and reduce stress for everyone.
6. Stock the Essentials
Provide toilet paper, paper towels, soap, shampoo, and trash bags. Bonus points for coffee and tea.
7. Invest in Quality Bedding
Crisp sheets, fluffy pillows, and a good mattress go a long way. Guests will remember how they slept.
8. Communicate Clearly and Quickly
Respond promptly to inquiries, confirmations, and questions. Good communication builds trust.
9. Use a Welcome Book
Include Wi-Fi info, house rules, checkout instructions, local recommendations, and emergency contacts.
10. Childproof if Needed
If you accept families, provide basic baby gear and make safety adjustments when possible.
11. Set Smart House Rules
Make your expectations clear from the beginning and include them in your listing and welcome materials.
12. Automate What You Can
Use tools like Hospitable, Guesty for Hosts, or Airbnb’s messaging tools to streamline communication and scheduling.
13. Embrace the Reviews
Encourage guests to leave feedback and respond professionally to any criticism. Learn and improve.
14. Offer Thoughtful Touches
Add a handwritten note, a snack basket, or a local recommendation list to make guests feel at home.
15. Keep Décor Neutral Yet Inviting
Aim for a clean, modern look that appeals to a wide range of guests.
16. Prioritize Safety
Install smoke detectors, CO detectors, a fire extinguisher, and a basic first-aid kit.
17. Have a Backup Plan
Know what to do if something breaks or a guest needs support. Keep emergency contacts handy.
18. Stay Compliant
Research local laws and licensing requirements. Being proactive helps avoid fines and shutdowns.
19. Keep Learning
Follow STR blogs, podcasts, and communities. Trends change and knowledge is power.
20. Treat Guests Like Gold
Ultimately, hospitality is the heart of this business. A great stay earns loyal guests and 5-star reviews.
Final Thoughts
Short-term rental hosting is both a business and a creative pursuit. With the right systems and mindset, you can offer incredible experiences while generating income. Whether you’re managing one unit or many, starting with these tips will help you build a trustworthy and rewarding hosting journey.
Want a printable checklist of these tips for your STR toolkit? Let me know, and I’ll create one for your blog or welcome binder!
